Privacy Policy

1. Introduction

Welcome to AlertLoom. We are committed to protecting your personal data and your right to privacy. This Privacy Policy governs your use of our website and services, including API monitoring and related tools (collectively, the "Service").

2. Data We Collect

We collect information necessary to provide the monitoring service, which includes:

• **Personal Identification Data:** Email address, name (during account creation).
• **Service Monitoring Data:** API endpoints (URLs), check frequencies, response times, and uptime statuses.
• **Usage Data:** Information about how you access and use the Service (e.g., login times, pages viewed).

3. How We Use Your Information

We use the data we collect primarily to:

• Provide, operate, and maintain the Service.
• Send you technical notices, security alerts, and support messages.
• Monitor and analyze trends, usage, and activities in connection with our Services.
• Improve and personalize the Service experience.

4. Data Security

We implement a variety of security measures, including data encryption and secure server hosting, to maintain the safety of your personal information and monitoring data. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

5. Cookies and Tracking Technologies

We use cookies to maintain your login session (via the JWT token) and track usage patterns for service improvement. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of our Service may not function properly without cookies.

6. Your Rights

You have the right to access, correct, update, or request deletion of your personal information. Please contact us at support@alertloom.com to exercise these rights.